FAQ

Do You Have Questions?

We have answers (well, most of the times!)

Below you’ll find answers to the most common questions you may have on AdEspresso & Online Advertising. Also, please feel free to check out our Facebook & Google Advertising Guides & Academy. If you still can’t find the answer you’re looking for, just Contact us!

FAQ

Getting Started And Features.

Our clinical note generation process is designed to be quick and efficient. Clinicians can simply navigate through the form and select various functions while typing 1-3 sentences of relevant information. Within seconds, the tool generates comprehensive and customizable clinical notes based on the entered data

No, our note generation tool is web-based, so there’s no need for any software installation. Simply access the tool through a supported web browser and log in to your account.

Our note generation tool is compatible with most modern web browsers such as Google Chrome, Mozilla Firefox, and Safari. You’ll need an internet connection to access and use the tool effectively.

You can export the generated notes in various formats such as PDF or plain text. This enables you to easily share the notes with other platforms or colleagues as needed.

Yes, our note generation tool is designed to be compatible with mobile devices and tablets. You can access and use the tool on these devices through a supported web browser, allowing for flexibility and convenience.

Account creation is straightforward. Simply navigate to our website’s sign-up or registration page and follow the instructions to create your account. You’ll be prompted to provide relevant information and set up your login credentials.

Yes, we offer a free trial or demo period, allowing you to explore the features and functionalities of the note generation tool before making a commitment. This enables you to assess its suitability for your practice.

Please refer to our terms and conditions or cancellation policy for detailed information on the cancellation process and any applicable refund policies.

Security, Support, and Pricing

We take the security and privacy of patient data seriously. Our tool employs robust encryption measures, access controls, and secure data storage to ensure the protection and confidentiality of patient information.

Yes, our note generation tool is designed to be compliant with HIPAA regulations. We follow industry best practices to safeguard patient privacy and adhere to the necessary security standards.

Yes, we provide dedicated customer support to assist you with any technical issues or questions you may have. Our support team is available via email or phone during business hours.

We provide comprehensive documentation, including user guides and video tutorials, to help you learn how to use the note generation tool effectively. These resources cover various aspects of the tool’s features and functionality and serve as a valuable reference during your usage.

Yes, we offer video tutorials and user guides that walk you through the different features and functionalities of the note generation tool. These resources provide step-by-step instructions and tips to enhance your understanding and proficiency.

We offer different pricing plans to cater to various user needs and preferences. Our pricing page provides detailed information on the available plans, including their features and associated costs.

Our pricing is transparent, and we do not have any hidden fees. The costs associated with using the note generation tool are clearly outlined in our pricing plans.

If you experience any issues with the note generation tool, we recommend reaching out to our customer support team. They will assist you in troubleshooting and resolving any technical problems you may encounter.

You can update your billing information by logging into your account and accessing the account settings or billing section. From there, you can make the necessary updates to your payment details.